Frequently asked Questions
-
Is this the original watch?
- Our online store sells only ORIGINAL watches. All brands that are presented in our Feeltime store are sold from the OFFICIAL DISTRIBUTOR in Ukraine!
-
What is the warranty period?
- Practically for all brands the OFFICIAL guarantee across Ukraine makes 2 years. There are exceptions. Rarely 1 year. Sometimes more than 2 years. All this information is always indicated in the product description.
-
Where are watches made?
- In the description of each product, in the "Characteristics" section, in the "Country of origin" column, the country of origin is always indicated.
-
Why can there be different prices for some very similar models?
- In visually similar models, different finishing materials, types of spraying can be used, the same model can be on quartz or on mechanics. All this can greatly affect the final price, even though the watches may look very similar in appearance.
-
What comes with the watch?
The description for each model contains the actual equipment.
-
What should I do if the bracelet is too big for my wrist?
The extra links of the bracelet can be easily removed in a matter of minutes in any watch workshop and it is absolutely not expensive. Always keep the removed links in the original watch box in case you need to replace the old ones or increase the size of the bracelet.